Broadview Networks Expands Award-Winning Support to its New Online Community


Everyone at Broadview Networks has one mantra that they live by: provide the best customer experience possible. Our actions over the last 24 months prove that this has been the company’s ultimate goal. The Broadview team has surveyed customers religiously,

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Posted in Advice and How To, Community, Customer News, Customer Reviews

Private vs. Public Cloud Offerings: Which Does Your Business Need?


You know your business should use cloud technology, and you know why: it’s faster, it’s available everywhere, it’s cheaper, etc. But what kinds of cloud offerings are right for your business? Many of the cloud solutions you and I use

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Posted in Cloud Technology

Five Tech Skills Worth Brushing Up on for Office Workers

Five Tech Skills

Just because your office has an IT team doesn’t mean that you don’t need to be tech-savvy. In this day and age, having computer skills can really make your resume stand out when you’re applying for jobs, and allow you

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Posted in Advice and How To, Technology trends

Increasing Revenue with a Cloud-Based Phone System


At Broadview Networks, we want all our clients’ businesses to flourish. For many of our clients this means using the resources at hand to find, nurture and convert leads into customers more efficiently. Our clients have various mechanisms for doing

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Posted in Cloud Technology, Customer News

Top ‘Back-to-School’ Gadgets for your Office

Back to School Gadgets

As a kid, there was only one thing that could lighten the blow of the summer ending, and that was school shopping. No one wants to go back to school, but buying new clothes, school supplies, and lunch boxes is

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Posted in Cloud Technology, OfficeSuite News

Worried About Quality Control? 7 Reasons Your Business Needs Call Recording

Call Recording

We’ve all heard it when calling into a business: ‘This call may be recorded for quality assurance.’ When calls are recorded, a new level of professionalism and reassurance is obtained. Modern businesses today are not only concerned with the quality

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Posted in Call Recording

How will a disaster affect your organization?


Disasters small and large can and will affect your business if you are not prepared. Having a concrete continuity plan that is shared among management and staff is mission critical. Download this infographic for use on your own site. Please

Posted in adaptability, Advice and How To, business continuity, Cloud Technology, Infographic, small business, unified communications

Four Easy Ways to Show Customers you Care

Four Easy Ways to Show Customers you Care

Want to win your customers over for life? Sometimes having a good product just isn’t enough. In a competitive business atmosphere, you’re going to be competing with companies offering similar products or services – or at least, that’s how it

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Posted in Advice and How To, Customer News

Plug-Ins for Salesforce that Maximize its Potential

salesforce plug ins

Preserving the value of your relationships with your customers is essential to the success of your business, which is why the Salesforce® Customer Relationship Management software was initially developed. It allows you to keep a close eye on your employees,

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Posted in Technology trends, Uncategorized

Balance Work and Life with the Cloud

work life balance

Some people, when they hear the word “businessman”, “businesswoman” or “entrepreneur,” think of someone who is constantly away on business, working long hours at the office, or generally stressed out. Some people may even worry that “businessmen and businesswomen” don’t

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Posted in Advice and How To, Cloud Technology, Uncategorized