5 Ways to use Tech Tools to Keep your Business Productive in Bad Weather

Keep your Business Productive in Bad Weather

We’re in the midst of storm season. In many regions, that could mean power outages and office closures: a business owner’s worst nightmare. You can’t keep everyone in the office when the power goes out during a terrible thunderstorm, but

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Posted in Advice and How To, business continuity, Uncategorized

Cloud Phone Systems for Healthcare Clinics

Cloud Phone Systems for Healthcare Clinics

Effective communication technology is paramount in any business, but particularly so in the field of healthcare. Hospitals, doctors’ offices, and even equipment suppliers can’t afford to have insufficient or unreliable means of communication. And yet, many have yet to consider

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Posted in Cloud Technology, Uncategorized

Reducing Growing Pains with the Cloud

Reducing Growing Pains with the Cloud

One would think that small businesses have things easy because fewer employees means a smaller and easier team to manage. In fact, there are a lot of challenges that are unique to small businesses, and one of the big ones

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Posted in adaptability, business continuity, Cloud Technology

5 Telltale Signs your Company has Outgrown its Business Phone System

Signs your Company has Outgrown its Business Phone System

If there’s one word to describe business owners, it’s busy. Oftentimes, they’re so busy that they don’t take a second to step back and see what’s really happening. You’re so into your daily routine – which may actually be quite

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Posted in growing business, scalability, Uncategorized

How Cloud-Based Phone Systems Benefit Real Estate Agents

How Cloud Phones Benefit Real Estate Agents

Being in the business of real estate can mean fickle hours, lots of multi-tasking, and being away from the office. However, success in this career relies on making relationships and staying connected. These aspects of the job don’t always line

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Posted in adaptability, Cloud Technology, Uncategorized

5 Effective Strategies for Customer Retention

5 Effective Strategies for Customer Retention

There are countless studies that suggest that retaining current loyal customers is far and away more valuable and cost-effective than exhausting all your efforts to find new ones. And yet, too many businesses don’t give their loyal customers the benefits

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Posted in Advice and How To

Boost Engagement with These Tips for Better Conference Calls

Tips for Better Conference Calls

We’ve all been on one of those conference calls – someone speaks and it sounds like they’re two miles away, the other party can’t access that webinar you put together, you realize you’re the last person to dial into the

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5 Tips for Transitioning to New Technology in the Office

5 Tips for Transitioning to New Technology in the Office

Every business makes a list of goals that they’d like to accomplish, but the ones that are seemingly insurmountable stay there for an awfully long time. For many businesses, upgrading technology falls into that category. Implementing new forms of technology

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Posted in Advice and How To, Customer News, Uncategorized

The Steep Cost of Poor Customer Service

The Steep Cost of Poor Customer Service

It’s no secret that poor customer service negatively affects a business’s revenue. Nonetheless, some companies still choose to ignore the negative reviews and refuse to invest in hiring better employees and implementing more thorough training regimens. Though training coaches, better

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Posted in Advice and How To, small business, Uncategorized

5 Key Questions for your Future VoIP Provider

Questions for your Future VoIP Provider

So you’ve heard about the benefits of VoIP and you’re ready to start shopping around. After all, who wouldn’t want to save their company money and have a more flexible and reliable system for communication? Before you sign on the

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Posted in Advice and How To, Uncategorized